Privacy Policy

1. Introduction

465db operates as a trusted online sportsbook and casino platform serving users in Bangladesh and beyond. We are fully committed to protecting the privacy and security of every individual who interacts with our platform — whether you are browsing our cricket betting markets, spinning reels in our slots section, or managing your account through bKash, Nagad, or Rocket.

This Privacy Policy sets out how 465db collects, uses, stores, shares, and protects your personal data. It also describes your rights in relation to that data and the choices available to you. We encourage you to read this document carefully before registering or using any 465db service.

2. Information We Collect

We collect information that you voluntarily provide to us and information that is gathered automatically when you use our services. The categories of personal data we process include:

• Identity data: full name, date of birth, username, and government-issued ID documents provided during account verification.
• Contact data: email address, mobile number, and residential address in Bangladesh (e.g., Dhaka, Chittagong, Sylhet, or other divisions).
• Financial data: payment method details (bKash wallet number, Nagad account, Rocket account, Dutch-Bangla Bank details), transaction history, deposit and withdrawal records.
• Technical data: IP address, browser type and version, device type, operating system, and session logs collected automatically when you visit our platform.
• Usage data: pages visited, games played, betting activity, time spent on platform features, and interaction patterns that help us improve the user experience.

3. How We Use Your Information

465db uses your personal information for specific, lawful, and legitimate purposes. We do not use your data in any way that is inconsistent with these stated purposes. Our primary uses include:

Account Management

We use your identity and contact data to create and manage your 465db account, verify your age (users must be 21 years or older), authenticate your login sessions, and communicate important account updates such as deposit confirmations and withdrawal notifications.

Payment Processing

Financial data is used exclusively to process deposits and withdrawals through approved BDT payment channels including bKash, Nagad, Rocket, and Upay. We retain financial transaction records in accordance with applicable regulations and for fraud prevention purposes.

Responsible Gaming Compliance

We monitor usage patterns to identify potential problem gambling behaviour and to enforce account restrictions where necessary. This includes cross-referencing self-exclusion requests and ensuring that underage users cannot access the platform.

4. Legal Basis for Processing

465db processes personal data under the following legal grounds:

• Contractual necessity: processing required to fulfil our obligations to you under the 465db Terms and Conditions, including operating your account and executing transactions.
• Consent: where you have explicitly agreed to receive marketing communications or optional platform features. You may withdraw consent at any time.
• Legitimate interests: fraud detection, security monitoring, platform improvement, and internal analytics that do not override your fundamental rights.
• Legal obligation: retaining records, responding to lawful requests from competent authorities, and meeting anti-money-laundering (AML) and know-your-customer (KYC) requirements.

5. Data Sharing and Disclosure

465db does not sell, rent, or otherwise trade your personal data to any third party for commercial purposes. We only share your information in strictly defined circumstances: with payment processors (bKash, Nagad, Rocket, Upay) solely to complete your financial transactions; with identity verification service providers to fulfil KYC obligations; with our technology infrastructure partners who process data on our behalf under strict confidentiality agreements; and with law enforcement or regulatory bodies when legally compelled to do so.

When sharing data with any service provider, 465db requires contractual guarantees that your information will be processed solely for the specific purpose disclosed, kept confidential, and not retained longer than necessary to fulfil that purpose.

6. Cookies and Tracking Technologies

465db uses cookies and similar tracking technologies to operate and improve our platform. Cookies are small data files placed on your device that help us remember your preferences, maintain your logged-in session, and analyse platform performance. We use the following types of cookies:

• Essential cookies: required for the platform to function correctly. These cannot be disabled without severely disrupting your experience, as they maintain your session and security tokens.
• Performance cookies: collect anonymised data about how users interact with the platform, helping us identify areas for improvement without linking behaviour to individual identities.
• Functional cookies: remember your language preference, display settings, and region so that returning visits feel familiar and personalised.
• You may disable non-essential cookies at any time through your browser settings. Note that disabling functional cookies may affect certain personalised features on the 465db platform.

7. Data Retention

465db retains your personal data only for as long as it is necessary to fulfil the purposes for which it was collected. Account data is held for the duration of your active relationship with us and for a defined period following account closure, as required to comply with financial record-keeping and fraud prevention obligations. Technical and usage logs are typically retained for shorter periods and are reviewed on a rolling basis.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with any individual user.

8. Your Privacy Rights

As a user of 465db, you hold the following rights with respect to your personal data. You may exercise any of these rights by contacting our support team at [email protected]:

• Right of access: you may request a copy of the personal data we hold about you, along with information on how it is being used.
• Right to rectification: if any of the personal data we hold is inaccurate or incomplete, you may request that we correct or update it promptly.
• Right to erasure: in certain circumstances you may request that we delete your personal data. Note that legal obligations may require us to retain specific records even following an erasure request.
• Right to restrict processing: you may ask us to pause the processing of your personal data in specific situations, for example while a correction request is under review.

9. Children and Age Restrictions

The 465db platform is strictly intended for adults aged 21 years and above. We do not knowingly collect or process personal data from individuals under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete that information and close the associated account.

Parents and guardians who believe that a minor has registered on the 465db platform are strongly encouraged to contact us immediately at [email protected] so that we may investigate and take appropriate action.

10. Security Measures

465db implements a range of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, destruction, or alteration. These include industry-standard 256-bit SSL/TLS encryption for all data in transit, secure server environments with restricted physical and logical access controls, regular security reviews and vulnerability assessments, and staff training on data protection obligations.

While we apply rigorous safeguards, no online platform can guarantee absolute security. In the event of a data breach that may affect your rights or freedoms, 465db is committed to notifying affected users promptly and taking all appropriate remediation steps.

11. Changes to This Privacy Policy

465db reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via their registered email address. Your continued use of the 465db platform following any such update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 465db handles your personal data, please do not hesitate to get in touch with our dedicated privacy and support team. We aim to respond to all privacy-related enquiries within 5 business days.

You may also submit a written request by email to [email protected]. Please include your registered username and a clear description of your request so that we may assist you as efficiently as possible.